Shipping: How We Deliver Internationally?
We aim to provide our customers with a seamless shopping experience and strive to ensure that our esteemed customers receive their orders promptly and efficiently.
Click on the order number to track the current shipping status, as shown below
Shipping Progress:
Since 2018, MyEuroMall has been delivering premium European products at competitive prices to satisfied customers across the US. Our dedicated team, based in Texas, Colorado, and New York, ensures a seamless shopping experience. When you place an order, it's swiftly processed at our efficient warehouse in Frankfurt, Germany. From there, your selected items are dispatched directly to your doorstep in US
Here's a glimpse behind the scenes at our Frankfurt warehouse, where we work diligently to provide you with quality products. Thank you for making MyEuroMall your trusted source for European treasures.
Where is my package?
Click on your order number in our shipping confirmation email to check the current location and delivery status.
The tracking page says delivered, but I don't have my package.
Contact us within 24 hours, so we can investigate this issue.
I entered the wrong shipping address; can I change it?
If your order hasn't shipped yet, please contact our customer support team as soon as possible with your order details.
What if my order is lost?
In the event of issues with the arrival of your order, we will find a solution, offering you a free resend or a full refund.
Why have there been no tracking updates for a few days?
Tracking updates may experience delays due to various reasons, including customs processing and shipping transit times. Please allow some additional time, and if you have concerns, feel free to reach out to our customer support for further assistance.
We are overwhelmed to announce that we offer the fastest free shipping for all orders that include our baby formula products. Shipping can be expensive, but we got you covered. By shopping with us, you can be sure that your order will be delivered as promised.
Ships from Germany
FREE SHIPPING on every baby formula product. $20 flat rate shipping for every order. Get FREE SHIPPING if you purchase any items with our baby formula product.
Ships from the US
Free shipping on every item
We guarantee all our products are reliable and authentic. We aim to deliver our customers the finest quality products manufactured in Europe and shipped from Germany at the lowest possible price. But we also understand unexpected things could happen. Therefore, to satisfy every valued customer, we offer you a FREE replacement or return on any of your ordered items in the circumstances like this.
Item was damaged upon arrival. Item show signs of damage, wear, or alteration upon opening the package. Wrong item receivedNote:
Customers need to contact our customer service within 5 days from the delivery date The refund will be issued after we receive your returned product(s) If a coupon/special discount is applied while ordering, we will refund the amount you paid (not including the coupon).
For more details, you can visit our Return and Refund page and follow the detailed step-by-step process. Thank you for your purchase! Our goal is to cater to our customer's needs and provide the best in industry products from Europe directly at the lowest possible cost, and to make this possible, there can be no exceptions.
